Terms and Conditions
Effective Date: September 2025
These Terms and Conditions explain the rules for joining our live online classes offered via Google Meet, Zoom, or Microsoft Teams. By registering for a class, you agree to follow these terms:
1. Who Can Register
- You must be at least 16 years old to join our classes.
- You need to have a computer or laptop with a working headset to participate.
2. Class Format
- All classes are live and conducted via Google Meet, Zoom, or Microsoft Teams.
- The meeting link will be sent to your registered email before the start of each session.
3. Payments
- Registration Fee: All participants must pay a non-refundable registration fee of RD$500 for the course.
- The first month’s payment (plus the registration fee) must be completed before starting the course.
- Payments for classes are made monthly in advance.
- Failure to make payment by the due date may result in loss of access to classes until payment is completed.
- Payments can be made via bank deposit, online transfer, or PayPal.
4. Certificates
- A certificate of completion is included in the course fee.
- Certificates will only be issued if you have attended at least 80% of the sessions and completed all required tasks.
5. Refund Policy
- Payments are non-refundable once a participant has started the session.
- If you need to cancel before the first class, a refund of your first payment (minus processing fees) may be available.
6. Participant Responsibilities
By joining our classes, you agree to:
- Attend sessions on time.
- Keep your microphone muted when not speaking to avoid background noise.
- Avoid sharing class links, recordings, or materials with people who are not registered.
- Participate respectfully with instructors and other students.
7. Our Rights
- We may update these Terms and Conditions at any time. Changes will be posted on our website.
- We reserve the right to remove participants from the class for disruptive behavior or non-payment.
8. Contact Us
- If you have any questions about these Terms and Conditions, please reach us at: info@callcenterforbeginners.com